I tried enabling User Agents Group setting for Nitro as described here -> http://nitro.woorockets.com/docs/document/extras-for-w3-total-cache/
I use a child theme. So in the the User Agent group for "nitro_mobile" settings I should pick Theme: Nitro Child. Is that correct?
I happen to own a 6.4 inch Sony Xperia. After I set up the User Agents I saw what seems to be a tablet version of the responsive theme (a strange mixture of Mobile theme and PC Browser theme).
I assume this is what people see if they visit my site on a phablet or a tablet?
How can I just show the standard mobile theme for mobiles/phablets/tablets and a normal PC Browser theme versions only?
I assume it has something to do with css and @media ?
Please provide a snippet for this (I use a child theme).
Thanks for great tech support again :)
Hello,Could you please provide some screenshots and url about this issue? Waiting for your update soon.Thank you
Will post over the weekend :) Thanks
Waiting for your update
Turns out all is fine.
The issue was on my side.
In User Agent Group Settings I chose Theme: Nitro, whereas I have been using the child theme.
All good! :)
Could you please provide your problem page url to help check? On which device do you see this problem ?Thank you
It happens randomly on product pages.
It's completely random. To give you an example:
I go to product A - product A loads fine.
I go to product B - page loads only till share for a discount. Images load like on the screenshot. Nothing is clickable on the page. Refresh doesnt fix it.
I click on store logo. And I go to product C - product C loads fine.
I go back to product B - page loads only till share for a discount... Refresh doesnt fix it.
Product B is fixed only when I purge cache for that product B.
I use Sony Xperia Z Ultra (Android).
I will attach my W3TC settnings screenshots in a moment.
I checked your site on both iOS and Android but can't see the problem, it displays product A, B, C normally no matter when I select it :
iPhone 6 - Safari browser : http://take.ms/0Kpxi
Nexus 6 - Chrome browser: http://take.ms/UbhCT
Did you see this on another device ? Thank you
Hi,I can see the problem, could you please provide site login info to help check further?Thank you
Could you please update the Visual Composer to the latest version to see any difference ?
And please try to disable all the 3rd party plugins except the Woocommerce, Visual Composer and W3TC plugin to see what happens.
Thanks for your information, this issue seems strange, could you please help switch the theme to Twenty theme to see any difference, we need to make sure it's not a problem with W3TC plugin itself.
Thanks for your update, this problem is really strange, and it might come from the W3TC plugin itself, but we can't say what happens there because only the plugin provider know their stuff.
But I glad to hear you can sort the problem, waiting for your feedback
OK, so you think this is something to do with W3TC? I will post on their forum as well.
Unreated problem: since updating Woocommerce to 3.0.4 Search doesnt work.
In admin section I go to PRODUCTS. I have 272 products in admin.
I search for a very specific product: "pyramid" . Only one product has this name. So I search this "pyramid". Search results show ALL PRODUCTS.
Same in front side of store. If I search for "pyramid", search results show ALL PRODUCTS.
That Live search plugin is not compatible with the Woocommerce 3.0.4 yet, we're working on this, hope you understand this matter
Any update on the search problem?
I recently checked your site and see you updated the Nitro theme to the latest version 1.3.7 so the search function is working properly now, could you please kindly recheck ?
I just tested with the Pyramid string and it works fine here: http://take.ms/BLNcs
Waiting for your feedback, thank you
That part always worked (even before). In your screenshot, look at the bottom.
The search result should show "Showing 1 out of 1 results" (only one product with keyword "pyramid").
What happens now is the search result shows All Products (Showing 1-12 of 266 results).
Screenshot of search result for "pyramid"
Attached files: pyramidsearchresults.jpg
OK the problem with search was caused by Facebook for Woocommerce plugin.
Updated to latest version and now search works :)
Hello,Thanks for your update, if you need any assist, please let me know